Vodacom is a Joke

Vodacom is a joke.

I'm just trying to stay calm until my matter is resolved! Otherwise, the worst thing you could ever do to yourself is conduct business with Vodacom.

I registered for a recurring data bundle in May. That first month everything appeared to be all right, and then in June, my account was debited, but no data was allocated. After multiple failed attempts at trying to speak to a human being, I managed to log a call, or so I thought. The young lady I spoke to blatantly **** to me when she said she had logged it. After 72 hours had passed (which is how long she claimed it would take for someone to get back to me) I had another round of multiple attempts to try and speak to a human being. Eventually, I called the sales department and lo and behold, I was directed to a human being.

After much back and forth with her and her so-called supervisor, an actual incident was logged for me, and this was followed by many calls to, now that I think about it, give me the impression that something was going to be done about it.

It's nearly two weeks later I still haven't heard a thing from Vodacom.