RM
Ruan M

1 reviews | Active since Aug 2009

17 Jul 2018, 10:52

Vodacom is a joke

Bought R55 airtime last night(16/7/2018) at 20H40. I have sent 1 sms since then, made no phone calls, and now my current balance is R15.50

Awaiting the bull**** excuse

0
Replies (2)
Vodacom
Vodacom's reply17 Jul 2018, 12:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

RM
Ruan M's update18 Jul 2018, 15:20
Reviewer Update
Still waiting for the call, but honestly wasn't expecting it. At least the christmas bonuses are taken care of