VODACOM IS A JOKE
<p>On the 4th of April, I did a premature cancellation and was quoted R4662,21 and paid in full R4670 just to be safe. Vodacom did not raise an invoice to cancel my contract but rather raised a credit note and a ghost number. </p> <p>Vodacom continued to bill be once my credit had run out, they then blacklisted me even after trying to cancel my contract again in August. </p> <p>After hours of waiting to speak to all the different departments and been told to please speak to this person and that person my issue is still not resolved. In fact, Vodacom has continued to bill me on a ghost number and my account is now sitting R4850,50. I went back to Vodacom Langeberg mall today 5th December to cancel my contract.</p> <p>I have had a terrible experience with Vodacom not the people personally as I met some good people but the actual way that they bully their clients and operate to total disrespect while ripping us off with their exuberant pricing.</p> <p>I will never ever recommend Vodacom to anyone and in fact will go out of my way to get people to change their providers.</p> <p>I have had NO communication from Vodacom at any stage to assure me that the problem is been resolved. </p> <p>Vodacom you suck, it's December, I'm blacklisted and its 8 months of this nonsense. </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
It's about time someone from Vodacom contact me. I'm not going to hold my breath, though I'm going to lodge my complaint with ICASA now too.
I have needed to buy a laptop for my business but was not able too because I can't get credit thanks to Vodacom having me blacklisted. Now I'm sitting with a computer that is slow and frustrating thanks to Vodacom.
How long should I wait for my call 7-14 working days? I've been waiting for 8 months!!!!! the procedure to get my name off the ITC blacklist is 21 days, thanks for making me wait some more Vodacom?
It's about time someone from Vodacom contact me. I'm not going to hold my breath, though I'm going to lodge my complaint with ICASA now too.
I have needed to buy a laptop for my business but was not able too because I can't get credit thanks to Vodacom having me blacklisted. Now I'm sitting with a computer that is slow and frustrating thanks to Vodacom.
How long should I wait for my call 7-14 working days? I've been waiting for 8 months!!!!! the procedure to get my name off the ITC blacklist is 21 days, thanks for making me wait some more Vodacom?
