TP
Tshegofatso P

1 reviews | Active since Nov 2023

01 Dec 2023, 11:14

Vodacom is a **** I want my money back

Vodacom is a **** they are just pushing sales but giving us incorrect information. I took an fibre contract with them I was told the first month is free but I was debited double and log a complain 3 weeks back I was told I that I'll get a refund and I haven't a refund even now an they have debited again. I want my refund an stop ****ming people by pushing sales.

0
Replies (1)
Vodacom
Vodacom's reply01 Dec 2023, 14:15
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team