TP
Tshegofatso P
1 reviews | Active since Nov 2023
01 Dec 2023, 11:14
Vodacom is a **** I want my money back
Vodacom is a **** they are just pushing sales but giving us incorrect information. I took an fibre contract with them I was told the first month is free but I was debited double and log a complain 3 weeks back I was told I that I'll get a refund and I haven't a refund even now an they have debited again. I want my refund an stop ****ming people by pushing sales.
Helpful (0)
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Replies (1)Vodacom's replyOfficial
01 Dec 2023, 14:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Dec 2023, 14:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
