TK
Thapz K
1 reviews | Active since Dec 2017
03 Mar 2022, 13:49
Vodacom is a hoax
Do I have to tag the Vodacom CEO on LinkedIn before I get assisted with my complaints? The customer care line agents are unreachable. My bill has gone up after a vodacom agent **** about migrating my number to a cheaper one. The vodabucks rewards programme is a hoax. I am still waiting for a link to direct me to Flook so that I can claim my product which I bought off vodabucks store. Sent emails and they still have not rep****.
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Replies (2)
Vodacom's replyOfficial
03 Mar 2022, 14:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2022, 14:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TK
Thapz K's updateReviewer Update
08 Mar 2022, 14:35Vodacom I want my money!
No one has contacted me and yoyr customer care line is not being answered. Am I going to wait until kingdom come?
Should I go via small claims court?
No one has contacted me and yoyr customer care line is not being answered. Am I going to wait until kingdom come?
Should I go via small claims court?
TK
Thapz K's update08 Mar 2022, 14:35
Reviewer Update
Vodacom I want my money!
No one has contacted me and yoyr customer care line is not being answered. Am I going to wait until kingdom come?
Should I go via small claims court?
No one has contacted me and yoyr customer care line is not being answered. Am I going to wait until kingdom come?
Should I go via small claims court?