MF
Michele F
1 reviews | Active since Jan 2021
27 Jun 2025, 08:32
VODACOM IS A GOVERNMENT ORGANISATION!
We have had no cellphone or internet connection in KZN outside Underberg/Himeville at the Stepmore tower in Impendle for 17 DAYS! We have logged multiple calls, sent multiple emails to varioius platforms, messaged on social media platforms, and our call logs disappear, DMs are ignored.
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Vodacom's replyOfficial
27 Jun 2025, 10:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jun 2025, 10:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team