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Aviwe D

1 reviews | Active since Feb 2022

22 Mar 2022, 11:44

Vodacom is a ***** company

-10000. Vodacom is a ***** company which just ****s people's money and giving them damaged goods. For 6 weeks I've been trying to get my tab returned and refunded cause it arrived damaged. I've called multiple times to the point that I was blocked cause was help me. Instead I was bounced between department. Promised callback never happen. Collection took 1.5 weeks to collect return. No feedback n return status. No response to emails. I WANT MY MONEY BACK FOR THE DAMAGED TAB I RECEIVED.

0
Replies (3)
Vodacom
Vodacom's reply22 Mar 2022, 14:02
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
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Aviwe D's update24 Mar 2022, 11:24
Reviewer Update
VODACOM I AM SICK AND TIRED OF YOU. WHY ARE YOU CALLING ME TO RESOLVE MY ISSUE. I WANT MY REFUND NOW ASAP. I'M TIRED OF BEING BOUNCED AROUND BETWEEN DEPARTMENT.
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Aviwe D's update24 Mar 2022, 11:24
Reviewer Update
WHY ARE NOT CALLING ME