PD
Pamela D

1 reviews | Active since Aug 2019

01 Sept 2020, 07:31

Vodacom is a *****

vodacom is nothing more than a ***** company. I am going to the consumer board. I cancelled 2 numbers 3 months ago and I am still getting billed for them. I have phone so many times and sent numerous emails to *** to tell them they need to contact me regarding my account. I have no one phone me back or correct my account. Its nothing more than ***** charging me for numbers I cancelled 3 months ago.

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Replies (1)
Vodacom
Vodacom's reply01 Sept 2020, 09:04
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team