lK
lindiwe K
1 reviews | Active since Jul 2015
07 Mar 2023, 20:31
Vodacom is a *****
Vodacom is such a greedy and unorganized company, I had fiber with them and I moved house they didn’t cancel their fiber even after I logged a call to close it they continued charging me til the account was about R17 786 alright I paid the R17 786 on the 03/02/2023 it’s a month now and I’ve been asking for a Clarence letter and to be updated on the ITC I paid Telkom on the same date as I paid Vodacom but Telkom has cleared my name
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Replies (1)Vodacom's replyOfficial
08 Mar 2023, 07:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Mar 2023, 07:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
