lK
lindiwe K

1 reviews | Active since Jul 2015

07 Mar 2023, 20:31

Vodacom is a *****

Vodacom is such a greedy and unorganized company, I had fiber with them and I moved house they didn’t cancel their fiber even after I logged a call to close it they continued charging me til the account was about R17 786 alright I paid the R17 786 on the 03/02/2023 it’s a month now and I’ve been asking for a Clarence letter and to be updated on the ITC I paid Telkom on the same date as I paid Vodacom but Telkom has cleared my name

0
Replies (1)
Vodacom
Vodacom's reply08 Mar 2023, 07:38
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team