LN
Lorraine N

1 reviews | Active since Aug 2017

03 Aug 2017, 15:08

Vodacom is a *****

<p>they have been overchareing me since march. they charged me for two hansets instead of one. they still have not payed me back. they just pass me from one depatment to the next. they are a ***** and give horrible service.</p>

0
Replies (2)
Vodacom
Vodacom's reply03 Aug 2017, 15:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Aug 2017, 14:36
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team