Vodacom is a *****

<p>I am not a vodacom customer but received there is a debit order on my bank account for a vodacom contract.</p> <p>After waiting for ages to get through to a customer care consultant, I told the lady that I am not a vodacom customer but there is an debit order from them. The lady ask my ID number and I gave it to them. She said that there is an account opened in my name. I asked her to send me the Contract, proof of address and copy of the ID they used to open the account. She of course said she can't assist me and gave me other numbers to phone because they would be able to help me with that and with vodacom's "amazing customer care" I couldn't get through to the people.</p> <p> </p> <p>I then proceed to phone one of the Vodacom stores in Paarl to ask if they could perhaps assist me. The lady at the Paarl store was very helpful. She asked me my ID number and told me the same that there is a contract opened in my name. I said to her that I haven't opened a contract a vodacom. She then asked me where do I live. I said to her Cape Town. She then said to me the contract was opened in GERMISTON!!!! How the hell is that possible. She then logged that number as ********** and said that I should please bring in a bankstatement and a affidavit from the police stating that I have not opened a vodacom contract. I was upset but did it anyway. I took all the paperwork to her and she said she would get back to me. I then had to go to the bank and stop the debit order. I have been phoning her the whole time and I have not received any feedback. If they are the "leading service provider" how the hell do people open ********** accounts. For the money that has been taken from me. I will most probably never see that. They are *******. </p> <p> </p> <p> </p>