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sfiso M

1 reviews | Active since Mar 2009

04 Aug 2016, 06:04

vodacom is a *****

<p>its been 48 hours since i complained that vodacom has billed me incorrectly, i called and requested the call recording pulled of the time i made a call to upgrade my phone, i want vodacom to come collect these phones they delivered to me as the are blocked from being used, they delivered only one sim card and 2 cellphones.</p> <p> </p> <p>vodacom doesnt value me as their client and i want to terminate this cell phone contract.</p>

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Replies (1)
Vodacom
Vodacom's reply04 Aug 2016, 07:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team