PS
Pam S

1 reviews | Active since Jan 2017

18 Jan 2017, 11:37

Vodacom is a FAIL!!!!!

<p>Received my billing for Dec and January for my 3G data card which i only use once a week to download my personal emails - no web browsing - almost R4000 bill!! I received the itemised billing and 7 of those days I was not even home! How does this happen?? Have spoken to customer care and nothing can be done?</p> <p>Really disgusted with Vodacom and have been a client for 17years!</p> <p>Time to move on...</p>

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Replies (1)
Vodacom
Vodacom's reply18 Jan 2017, 13:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,