1 reviews | Active since Jul 2016

20 Feb 2024, 14:01

Vodacom is a ****

one of my contracts ended in oct 2023. I notified vodacom that I do not wish to continue with this contract. The contract was never cancelled and they charged me 1GB plus insurance to an amount of R187.52 for 4 months.

on another contract, my cellphone was ****** and when I went to claim from vodacom insurance, I was told i need to pay an amount pf R3500 up front. And then I cancelled my insurance, however vodacom is still charging me for the insurance since oct 2023.

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Replies (1)
Vodacom
Vodacom's reply20 Feb 2024, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team