1 reviews | Active since Jan 2025
Vodacom is a ****
Is there a way to give less than 1 star because that's what they deserve.
I have a vodacom simcard for data only as I buy the 100gb anytime + 100gb night owl data for R429 then my price increased to more than the advertised price and price on their website.
I took out a contract with a phone and explained I only use the sim for data and confirmed with the consultant that I'll still be able to purchase said data if they move the nr to contract. After they moved it I don't have access to those deals anymore.
When i call customer care they just say there's nothing they can do about it that I can't purchase the advertised data anymore. I might Atwell throw the Sim away if I only use it for data.
*** what customer service is that? I spend thousands per month with Vodacom and that's how they treat their customers.
Once you sign a contract with them they inflate the prices to unaffordable amounts but they have you so what can you do.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
