Vodacom is a ****!!!!! Don't fall for it

Vodacom is disgusting by making it extremely hard for its own customers to get assistance. Wherever I searched I kept seeing the commonly asked question, how to speak to a HUMAN agent? This is what your customers have been reduced to, I need to know how to speak to a Human agent because TOBI is not helpful. I have used vodacom for over 20 years, I have never considered changing networks and dragging my whole family and friends with me and hope they spread the word to their circles of the same. But I see that moment has arrived. The moment important part of customer is not the problem but the resolution, and Vodacom has removed the resolution because they dont care about YOU as a customer. If you want peace of mind, find a network that an easily accessible team of agents that will assist when you need them to be.