Vodacom is a dissapointment..

I have a 3 contracts with Vodacom. The one is my personal cellphone and the other is a router deal for my son who studies in Dbn. The third is home wifi, but this is fine. I'm from the Free State. I was contacted by Vodacom and told that I could upgrade on the router deal. This was fantastic news as my son needed a new laptop, and I saw online they had a laptop deal. I did this online and received the new laptop. About a month later I received the new contract and noticed they upgraded my personal cellphone number(which WAS'NT EVEN DUE FOR AN UPGRADE) and not the router number. I use my personal number for business and everybody has that number. Now i don't have any data and can also not use my phone. I've been talking to different consultants, but to na avail. I've also mailed them the router contract, speculating clearly their mistake. I'm really ****ed off and dissapointed that after 5 weeks nobody can sort out my problem!!!! Can someone please help me!