VODACOM IS A DISGRACE! WORST NETWERK EVER! WANTS TO FINANCAILLY CRIPPLE ITS CUSTOMERS AND DOESNT CARE!

Let's see if I can get Vodacom' s attention this way as they really just do not care about their clients which is very evident! I upgraded my contract in May , I was told umpteen times that I had 1 month left to pay on my previous handset was even given paperwork that stated the same , which I signed and which then become a binding contract by law the second I signed they HAD to abide by what the papers stated! This WAS not the case, instead I have been charged the handset instalment for 3 months as there was a mistake on your system , but that is NOT my problem!!! I only upgraded because I was told only had 1 month left , I'm an expectant mom so I don't appreciate being *****ed over by Vodacom!!! I then complained to the manager at the store I upgraded , was told it was sorted (via email so in black and white) and I would not be charged again , to my surprise I was charged again for July and August!!! I then tried sorting it out myself , having to go into a busy shopping centre while pregnant and waiting over an hour to be LAUGHED at by the consultant attending to my query at Vodacom Canal Wal**** Needless to say I was fuming and tried not to stress myself out!! Never the less the issue was not sorted and Vodacom promptly would not take responsibility for this!! I have logged at least 4 service requests and gotten no where , the manager logged 3 and also go no where!!! The manger then just started ignoring me and not returning my calls and emails, I then phoned Paddocks Vodacom/Cell U City again on Tuesday to find out the manger no longer works there , so I had to explain and start the whole process AGAIN with the new manger who has now also opened 2 service requests so far!! This is ridiculous and after being promised the issue was sorted it is far from , this has been going on 3 months with no solution , this has taken up so much time and put so much financial stress on my baby and I!! This is disgusting and I will never ever recommend Vodacom to my worst enemy!! It is not my fault your systems where wrong by LAW you have to give the customer what is stated on the SIGNED paperwor**** If this is not sorted out by the end of next week , I will be going to the papers and I will be taking Vodacom to court! you are sick the way you try and financially cripple people!!! Not only that , they have billed me for 25 months and not 24!!! My bill this month is R1026.99, If I add it up , 2 x R280 handset instalments and my monthly subscription of R398.50 it gives me R958.50 where on earth do they come with R1026.99????? Vodacom is disgusting and the worst network you could ever decide to ever be with!! Sickening!!