Vodacom is a disgrace!

Vodacom has deleted my business account of over 20 years!

Despite continuous efforts to find out what's going on and get the service reinstated, no one responds. I was communicating via Facebook, but they have now stopped responding. Yesterday, I managed to speak to a consultant who said the account was handed over to legal, and they deleted it. My account is NOT in arrears. He was going to investigate and call me back. Needless to say, I haven't heard from him again.