SM
Suzan M
1 reviews | Active since Sept 2018
08 Oct 2019, 10:15
Vodacom is a disaster
It's been 2 years now and you have been taking a whole of money from my account... I didn't upgrade with a phone I only took a package that was worth 79 but now my billing is 300 every... I don't know how it ended up there. Vodacom you will loose customers who are loyal to you if you don't stop and if one needs clarity still it doesn't explain why one is paying soo much.
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Vodacom's replyOfficial
08 Oct 2019, 10:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2019, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team