Vodacom is a disappointment & not helpful

Item: Vodacom
Rating: 1
Author: Sammyfish S

I thought Vodacom cares for it’s clients who uses Fibre. I was so wrong & disappointed as I have been not helped for over 5 days. Every time I call they come with excuses. I have also heard that Thabo is also delaying it on purpose. When can I helped on this matter?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

11 Jan 2021, 08:51

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply11 Jan 2021, 08:51

Official