CK
Chantal K
1 reviews | Active since Feb 2019
07 Feb 2019, 19:50
VODACOM IS A DISAPPOINTMENT
Hi, im soo disappointed with the service that we get from Vodacom, no Network for the whole day ,cant phone them from a Landline to report, asked a family member who is in another area to please report for me as I cant phone from my cell,and the person at the call centre was no help at all,basically said to that family member that she must tell me to call to report it,Vodacom is a disappointment, I think everyone should boy cot them and use a more helpful and friendly service like MTN or CELL C...This is how Vodacom treats there long lasting clients, I have been using Vodacom for the past 16 years.
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Replies (1)Vodacom's replyOfficial
08 Feb 2019, 06:52 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2019, 06:52
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
