AS
Alexa S
1 reviews | Active since May 2014
12 Jun 2019, 13:03
Vodacom is a cunning network
A consultant phoned me in April with a great deal. I could have 20gigs for only R200. The bundle that I was currently paying for would be cancelled and I would then basically pay R50 less. Well now I'm paying for both thanks to the incompetency of vodacom agents. I phones them just now, have been send from consultant to consultant. Nothing has been solved.
Honestly I'm done with people who can't do their jobs and then other people have to pay( literally) for their incompetence.
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Replies (1)Vodacom's replyOfficial
12 Jun 2019, 15:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jun 2019, 15:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
