WN
Wandile N
1 reviews | Active since Feb 2018
30 Dec 2022, 23:58
Vodacom is a *****ed
Vodacom is at its **** again. Today the 30th of December i bought a 2 GB of data and the network disappeared, i then called Vodacom at 23:45. While on the phone i spoke to the lady by Asanda and explained the problem of network and that the data is about to expire, she told there is nothing they can do except me keeping on researching the network. This people are *****ed because when you bought less data you will have never but the data will go faster, but if you buy more data there won't be network and it'll expire without being refunded.
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Replies (2)Vodacom's replyOfficial
31 Dec 2022, 15:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2022, 15:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WN
Wandile N's updateReviewer Update
02 Jan 2023, 19:29Vodacom are lying again, they promise to call and resolve the problem but they have not done anything up to date.
WN
Wandile N's update02 Jan 2023, 19:29
Reviewer Update
Vodacom are lying again, they promise to call and resolve the problem but they have not done anything up to date.
