Vodacom is a *****.

I started October 2020 to cancel insurancy for my contract phone, it was cancelled and re-activated same week. When i called they said its cancelled but be completely out of my account after a month, till today i still pay for it. I don't know how many times i called them, they promise to refund me but i still pay for it. I lost the phone November 2020, i called and told them. I just can't wait for the end of this contract, coz these people are cruel knowing that if i reverse it they will charge me extra R100 for penalty while they are stilling our money. I hate Vodacom.