ZB
Zoleka B

1 reviews | Active since Apr 2011

26 Aug 2018, 10:34

Vodacom is a *****

Vodacom has changed from better to HORRIBLY the WORST service provider. How I wish most of its clients can see this. I have had the WORST experience this morning. Vodacom ****** it's clients and be unwilling to undo the mess. My friend recently left Vodacom because of bad service. I am on the verge of doing the same. I agreed to a R149 contract and strictly told the I do not need the devise. They said the devise is part of the package. Now they are charging me R199 . On my side I pay the agreed amount of R149. Vodacom keeps on cutting my connection claim g that I am in arrears. This is *** dung.

Do the honourable thing and fix this.

0
Replies (1)
Vodacom
Vodacom's reply26 Aug 2018, 11:24
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team