Vodacom is a ******** organisation!

Due to repeated bills that were ridiculously high and made no sense whatsoever, at the beginning of July I decided to cancel the contract that I had with Vodacom for roughly 20 years! The month of August I went onto prepaid with my phone. I then got debited R2300 by Vodacom for the month of August eventhough I paid out the rest of my contract and was, in writing, told by Vodacom that my contract had been cancelled. I spent 45 minutes on the phone yesterday, trying to explain this story over and over again, to 7 different people! Most of them were extremely arrogant! The last lady by the name of Penelope promised she would send me an email and she didn't!<br> <br> I am continously outraged by the ******** mindset that Vodacom have, they have a little trick or condition for everything that ends up in the customer getting **********! On social media, HelloPeter etc. you will find EVERYONE is negative about this company!