TM
Tolo M

1 reviews | Active since Aug 2020

15 Dec 2021, 18:16

VODACOM IS A ********

I have a contract with Vodacom on December 2020 it was on and off till June 2021 I kept calling them to fix it but they couldn't help I then got another service provider because we couldn't afford running a business with such pathetic connectivity. On August I sent an email to Vodacom to terminate the contract , I even stipulated that they must tell me the procedure to get it done even if there's payment involved.

They said customer services will call me but they didn't when I called them my self they said legal will call me but they didn't. I then instructed my banker to block them from debiting hoping they will call me to raid but instead they submitted my name to ITC.

VODACOM YOU ARE PATHETIC WITH YOUR USELESS STAFF AMD MANAGEMENT.

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Replies (1)
Vodacom
Vodacom's reply16 Dec 2021, 07:27
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team