lS
lerato S
1 reviews | Active since Jun 2025
02 Jun 2025, 15:25
Vodacom is a **** comapny
I have a Vodacom contract which included Insurance, I cancelled the Insurance last year September 2024 which I received Confirmation messages of the Insurance. Only to find out on 20th May that Vodacom did not cancel the Insurance.When I called the Insurance customer services they did not assist, even asking for a refund they did not assist. Never take a Vodacom Contract in your life ever because thry dont care about their customers at all, but only care about money. I repeat never take a Vodacom Contract in your life
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Replies (1)Vodacom's replyOfficial
03 Jun 2025, 08:18 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jun 2025, 08:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
