Vodacom is a *****

I've found out the hard way that Vodacom is a ***** once again. Yesterday the 30th of April 2025 I bought vodacom all net data (R21 1.2gig) which runs for 7 days. I normaly use this data.

I couldn't use the data as we were without electricity and my phone's battery was very low. I only used it on whatsapp for a few times to check messages and switched off the phone. When I woke up today the data is gone. I contacted vodacom and the consultant kept pretending not to hear me and repeating the same questions time and again.

Later she said the system shows that I downloaded stuff with the data. I told her I only used the data to check whatsapp messages yesterday as my phone's battery was low.So I would switch on to check on whatsap, then switch off again. She kept arguing with me and I told her it's not the first time vodacom does this once it's month end. It's like they know that since it's month end people are not going to be that vigilant with their data and will instead buy other data without thinking twice. I hung up, not knowing what to do.