OK
Octavia K
1 reviews | Active since Mar 2025
11 Mar 2025, 16:10
Vodacom is a ****
My contract ended in November,they put me on a month to month,which I cancelled multiple times since December until February however the debit keeps coming back,I didn't pay it last month,now I just received ridiculous charges on my invoice.I logged a dispute and I haven't received any feedback.all of sudden Vodacom blocked my number at their call centre due to high number of calls I make to them.they have messed up my credit profile.
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Replies (1)Vodacom's replyOfficial
12 Mar 2025, 08:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Mar 2025, 08:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
