VODACOM IS A CAM
<p>Some time last year/2014/2015 I took a wifi /****le contract and then on the 17/09/2015 I got a cancellation form Vodacom. I filled and signed the form and faxed it to ********** ;together with my I'd copy ans M65 form from standard bank . Last month Vodacom decided that I owe them and then deducted R105 which I reversed and then I phoned them to enquire on why they did that I was told tea its true I settled the account and they were at fault . Today my aim SIM card has been disconnected I'm told my account is in areas .</p> <p> </p> <p>Mind you I paid R1237.46c I do have proof of payment fortufortunately. Iv been on the phone from 6Pm and still no help was told to call the cancellation department which is closed .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
