VS
Victoria S

1 reviews | Active since May 2020

07 May 2025, 17:58

Vodacom is a ****

Each month my contract amount changes. This after I was told in December of 2024 that my contract would be R940 from February 2025.

I have sent countless emails, which have all been ignored.

To add to this my account for April/May was paid yet Vodacom has me listed as account in arrears.

Utterly shameful!

Sort it out!

0
Replies (1)
Vodacom
Vodacom's reply08 May 2025, 08:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team