Vodacom is a bunch of ******

Vodacom is doing me in since the beginning, The P30 were on special on R599 a month then i took it - firstly i did not get anything they promised that comes with the package , now my account is on R1200 that i need to pay ??????? I'm sorry im not going to pay now i have an open line all of this after they said R599 and i get a certain amount for the month ? i'm sorry im going to fight this you guys can even come and collect the device which does not even work properly .. when i phoned in for assistance they transfer me from one to the other -- i have this contract for a month you guys fail to communicate you can even check my references i phoned in previously for them to check what is the installments and stuff going to be for me to make sure and the lady said she can't help me... I App**** for a contract for R599 a month..... not more than that and now they failed to help me get this fixed i'm sorry please arrange for collection i dont want this and im not going to pay for something i did not even know about after i did phone in for assistance...