TA
Tamsyn A

1 reviews | Active since Nov 2019

01 Mar 2021, 15:21

Vodacom is a bull**** service provider

I can not wait for my contract to expire so that I can discontinue this appalling bull**** that you people call a service. The first time in my life that I choose to take out a contract and the biggest mistake of my life was choosing Vodacom. Cancelled my insurance in November and still my account gets debited then I get told a story by Finrite that it got reactivated Lord knows how and that vodacom will credit me and now this is the **** I get that I will not be credited because finrite actually only cancelled my insurance in January

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Replies (1)
Vodacom
Vodacom's reply01 Mar 2021, 16:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team