TM
Thikho M
1 reviews | Active since Jun 2018
29 Jan 2019, 17:09
Vodacom is a big *****
I need my airtime
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
29 Jan 2019, 17:43 Dear Customer, Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2019, 17:43
Official
Dear Customer, Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Thikho M's updateReviewer Update
30 Jan 2019, 07:33You didn't help,why claiming that I got help??????I think I will just change the network because vodacom you seem like you don't care
TM
Thikho M's update30 Jan 2019, 07:33
Reviewer Update
You didn't help,why claiming that I got help??????I think I will just change the network because vodacom you seem like you don't care
Vodacom's replyOfficial
01 Feb 2019, 17:24Dear Thikho,
As per our last discussion. We have advised you that your data bundles are being depleted and thus airtime is being deducted from your airtime balance.
In most smartphones there is an option to view consumption of data. You can do the follow below to confirm what consumed your data bundle: Android Devices: Go to settings, Tap on Data Usage and the list of Apps which utilized the data will appear there. Please also have a look at the links below to help manage your data: http://www.vodacom.co.za/vodacom/services/data/top-tips-to-help-you-save-data http://www.vodacom.co.za/vodacom/services/data/concerned-about-your-data-usage
Regards,
Vodacom Consumer Website Team
As per our last discussion. We have advised you that your data bundles are being depleted and thus airtime is being deducted from your airtime balance.
In most smartphones there is an option to view consumption of data. You can do the follow below to confirm what consumed your data bundle: Android Devices: Go to settings, Tap on Data Usage and the list of Apps which utilized the data will appear there. Please also have a look at the links below to help manage your data: http://www.vodacom.co.za/vodacom/services/data/top-tips-to-help-you-save-data http://www.vodacom.co.za/vodacom/services/data/concerned-about-your-data-usage
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Feb 2019, 17:24
Official
Dear Thikho,
As per our last discussion. We have advised you that your data bundles are being depleted and thus airtime is being deducted from your airtime balance.
In most smartphones there is an option to view consumption of data. You can do the follow below to confirm what consumed your data bundle: Android Devices: Go to settings, Tap on Data Usage and the list of Apps which utilized the data will appear there. Please also have a look at the links below to help manage your data: http://www.vodacom.co.za/vodacom/services/data/top-tips-to-help-you-save-data http://www.vodacom.co.za/vodacom/services/data/concerned-about-your-data-usage
Regards,
Vodacom Consumer Website Team
As per our last discussion. We have advised you that your data bundles are being depleted and thus airtime is being deducted from your airtime balance.
In most smartphones there is an option to view consumption of data. You can do the follow below to confirm what consumed your data bundle: Android Devices: Go to settings, Tap on Data Usage and the list of Apps which utilized the data will appear there. Please also have a look at the links below to help manage your data: http://www.vodacom.co.za/vodacom/services/data/top-tips-to-help-you-save-data http://www.vodacom.co.za/vodacom/services/data/concerned-about-your-data-usage
Regards,
Vodacom Consumer Website Team
TM
Thikho M's updateReviewer Update
01 Feb 2019, 17:30You told you college that you sent this message on Wednesday now because I said you didn't send this message you decide to send it?anyway don't bother helping I will change to Telkom,you can even block my number cos I'm not gonna pay that airtime advance. Good bye
TM
Thikho M's update01 Feb 2019, 17:30
Reviewer Update
You told you college that you sent this message on Wednesday now because I said you didn't send this message you decide to send it?anyway don't bother helping I will change to Telkom,you can even block my number cos I'm not gonna pay that airtime advance. Good bye