Vodacom is a ****

If i could give a minus star for a company I would definitely give one for Vodacom. They clearly do not take they customers seriously this is a second review I'm leaving the last one they closed with a "we will get an agent to contact you" the only agent I've had call me is one demanding money from me. HOW when Ive clearly stated that I have a dispute with the bill that has inclined from a Meer R300+ as per my affordability apparently to a whopping R4000 my gosh if I could afford that why wasn't I initially offered the latest IPhone. VODACOM is a **** and I'm definitely taking this up with Ombudsman next!!!!