Vodacom is a ****

My number was hacked on Saturday called Vodacom customer care and they told me what to do and did that. I actually called from another number as I could dial out.

On Monday went to the police station as the person that hacked my number went into my contacts and requested money from my contacts. The police station advised that I go through to the store and request for proof that I called in. I didn't want to now who it was as it was not going to help. They could help me, instead gave me a million excuses.

How does one do a swim swap on an active number?

I'm done with Vodacom I'm porting my number to another network. Pathetic service from the store.