RS
Reginald S
1 reviews | Active since Aug 2017
01 Mar 2026, 20:03
Vodacom is a ******* and thieving ISP
I paid for Fibre service in December 2025, January 2026 and February 2026, and I had no service and no use of my Fibre line. I contacted as far as the CEO and no one attempted to fix my line or contacted me back. Vodacom fibre is the worst I ever had I am absolutely disgruntled and very disappointed because I paid for absolutely nothing. Sorry but Vodacom became a ******* network. I do not recommend!
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Replies (2)
Vodacom's replyOfficial
02 Mar 2026, 07:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2026, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Mar 2026, 14:33Dear Reginald,
We have noted that your query was handled by our CEO's office support team with reference ending with -3BVKFJ and feedback has been sent. To avoid any confusion or duplicate communication, we will be closing the duplicate request on our end.
Please continue your correspondence through our CEO's office team for any follow ups.
Kind regards,
Consumer Website Team
We have noted that your query was handled by our CEO's office support team with reference ending with -3BVKFJ and feedback has been sent. To avoid any confusion or duplicate communication, we will be closing the duplicate request on our end.
Please continue your correspondence through our CEO's office team for any follow ups.
Kind regards,
Consumer Website Team
Vodacom's reply11 Mar 2026, 14:33
Official
Dear Reginald,
We have noted that your query was handled by our CEO's office support team with reference ending with -3BVKFJ and feedback has been sent. To avoid any confusion or duplicate communication, we will be closing the duplicate request on our end.
Please continue your correspondence through our CEO's office team for any follow ups.
Kind regards,
Consumer Website Team
We have noted that your query was handled by our CEO's office support team with reference ending with -3BVKFJ and feedback has been sent. To avoid any confusion or duplicate communication, we will be closing the duplicate request on our end.
Please continue your correspondence through our CEO's office team for any follow ups.
Kind regards,
Consumer Website Team