LS
Luyolo S

1 reviews | Active since Sept 2022

24 Apr 2024, 10:05

VODACOM is a **** and needs to be BARRED from providing services

I really feel like I can swear at Vodacom staff live on all media platforms. An insurance claim sent on 05/04/2024, till date no response has been given and yet tomorrow another debit will be taken for the same device I am claiming for.

What the actual F is happening at vodacom, not a reference number given, not a call back received. the only response given is "We are investigating".

Immediately after writing this review, a call will definitely be logged with the ombudsman. At this point, I am being *****ed just like they *****ing their former employee billions of rands.

Vodacom is a **** that needs to be exposed by powerful news insights both local and international.

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Replies (1)
Vodacom
Vodacom's reply24 Apr 2024, 14:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team