VODACOM IS A ****** AND A ****MER

I have an issue of Over 2 years that vodacom has been debiting my Money and i haver NEVER used the airtime or the Sim Card in Question, their system even confirmed that it was used once in August 2022 and not in the device i upgraded onto. now i said i want a redress in the issue the Savannah Vodacom branch manager is VERY ****** AND SAID HE WONT HELP, Customer care is not helping they refer me to the ARROGANT RUDE MANAGER, i sent an email to vodacom complaints several times , the last email was on 7 April 2025 no responsde or acknowledgement of the complaint or issue,

this my 3rd review here on HELLO PETER im also not getting help

my number is *** , Queen