Vodacom is a ***** and ****

Good Day

I'm S.L Nzuza residing in vaal vereeniging. On the 10th of May 2024 i received an sms from my phone saying I qualify for a discount on my vodacom account and mind you i don't have any account or contract done with vodacom.

So i quickly went to vodacom in Vaal Mall to ask what's happening regarding the sms I'm receiving as im not contracted to vodacom or even own a vodacom number and was advised that if I don't have any contract with vodacom it means ***** was committed using my details so I must fill in the ***** dispute form and attach a certified copy of my ID together with 3 signatures done by myself and an affidavit of which i did and also sent the forms via email to vodacom ***** department and got a reply with Ref no: EC-1TOY-190LA9 and also received an sms and email from the investigators saying they will check my case and should get back to me in 7-14 days but to date no one has come back to me.

Every morning im getting annoying calls from vodacom people and MBD asking me to confirm my details "which i don't" and asking me when will i make payment for something i don't know off and it's really annoying and disturbing as i have to explain to them the same thing that the forms have been submitted as ***** was committed then another one will call again for the same thing and now my worry is that my credit score and record is gonna be ruined by this so vodacom cannot be trusted as people use our details to make contracts without vodacom doing all necessary validations.