Vodacom is a ****!!

Vodacom are ******!! Two of my simcards are suspended so I called them this morning,so I was told that they are under investigation and it could take months for them to reactivate them and that I should take my own money, travel to town for this to be fixed? Does it even make sense? 🤷🏽♂️

Whats worse is an agent by the name of Kelebohile told me he/she will call me back to inform me on how they can help me to extract internet data from those numbers but now when I call them back,another Agent by the name of Sphesihle Ndlovu tells me that the previous agent wasn't supposed to tell me such information and that those numbers are blocked because of me using MTN blocked free services meanwhile they can even tell that I don't have such apps on my phone,I don't use such apps

Like can somebody please make this make sense to me? Is this the service Vodacom prides themselves with by claiming to be the "best network" in SA?

Now I feel ****** and my intelligence insulted because of these flimsy excuses and if u still want to trust this company that doesn't care about it's customers in return? Good luck