KB
Khanya B

1 reviews | Active since Oct 2025

08 Oct 2025, 20:57

Vodacom is a ****

1. I cancelled my fibre with Vodacom earlier this year, I was told to pay at the end of the month which was confusing because this was a month to month deal and not a contract but I ended up paying the money I owed. They did not cancel it at that moment and now they are chasing me telling me I owe them, I don’t understand how I owe them when I paid for it.

2. During the same period I tried to cancel my data plan (Phone) and when I did I was upsold and **** to. I was told I could pay +- R250 for 100 gig of data, I have been paying that amount since then but only receiving 20 gig, I have tried calling and emailing for months and this has not been rectified.

I am tired of this and want nothing to do with this service provider. **** and ripping people off.

0
Replies (3)
Vodacom
Vodacom's reply09 Oct 2025, 08:06
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 
KB
Khanya B's update09 Oct 2025, 10:04
Reviewer Update
I have not received a call
KB
Khanya B's update05 Aug 2026, 11:59
Reviewer Update
Despite the contract being cancelled, I am still being harrassed.