1 reviews | Active since Apr 2025
Vodacom is a ****
I noticed that all incoming calls on my cellphone showed unknown, even the contacts that is listed on my contact list. I checked with the the phone brand for support and was informed the problem is with my service provider. I phoned VodaCom customer care (111). I was informed that in order to see who is phoning me I must pay a further R9.50 per month (excluding the contract fee) extra for this service. I feel cheated by this as i do not understand why i must pay to see who is phoning me. The consultant of VodaCom also do not know why. When did it start that the customer must pay to see incoming calls?. VodaCom I think it is ******** by blocking information which concerns the consumer. This was never disclose to me, If I knew this I would have never taken a contract with them. I cannot recall that it was stated as such in the contract. This is very bad service from Vodacom, I will never choose them again. I will advise everyone not to get their services or take out contracts. I will also be posting this on all other social media platforms.
Unhappy customer. Micaela C
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
