MT
MJ T

1 reviews | Active since Jun 2020

26 Nov 2025, 08:47

Vodacom is a *******!!!

I am extremely frustrated with Vodacom right now. My contract ended on the 24th November 2025, yet I’ve now been told that I “should have called in to cancel it a month before,” and because I didn’t, they will keep billing me until December. This is completely unacceptable.

In my experience, Vodacom’s processes feel like a rip-off, and I want to warn others to be very careful before taking any contract with them. Make sure you know exactly what you’re signing up for, because even when your contract ends, they still find a way to charge you. This has been incredibly disappointing and feels unfair to loyal customers.

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Replies (1)
Vodacom
Vodacom's reply26 Nov 2025, 09:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team