AN
Akhona N
1 reviews | Active since Dec 2017
01 Dec 2023, 14:06
Vodacom is a ****
I have a contract with Vodacom that was supposed to end on the 30th November and I called them on the 31st of October and told them that I want to cancel it when it end because I am not happy with them. They keep on increasing prices but there’s no reason for that. Today I checked they still scheduled to deduct for December I don’t know why. I went to their shop and I am told that it is active until 31st December yet I cancelled it.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Dec 2023, 14:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Dec 2023, 14:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AN
Akhona N's updateReviewer Update
03 Dec 2023, 08:26I still haven’t received any call from Vodacom & on my App it still shows R340 that is scheduled to be deducted
AN
Akhona N's update03 Dec 2023, 08:26
Reviewer Update
I still haven’t received any call from Vodacom & on my App it still shows R340 that is scheduled to be deducted
AN
Akhona N's updateReviewer Update
12 Dec 2023, 17:11It still shows R340 scheduled to be dedicated from me.
AN
Akhona N's update12 Dec 2023, 17:11
Reviewer Update
It still shows R340 scheduled to be dedicated from me.