1 reviews | Active since Sept 2024
Vodacom is a ****
Vodacom is a ****, firstly they added data and minutes on my contract without my permission when I query they sent from pillar to post. Secondly they said I am owing and I paid and I put the reference number that they gave me.
After a week I called again and they say the payment is not allocated I've sent proof of payment to them but they did not allocate my payment.
I have Paid in January this year this year till now the payment is not allocated, I've tried everything on my end but I'm not winning.
I've sent pop to their manager but she never allocate my payment.
Now they sent my name to ITC because of the payment that they fail to allocate.
I regret for taking vodacom contract, and I will never recommend to anyone tyooooooo.
Vodacom please investigate this matter failure to do I will take legal actions against you.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
