1 reviews | Active since Jan 2025
VODACOM IS A ****
one of vodacom sales people came to my house on the 27th November 2024 and told me that vodacom had a black Friday promotion for fibre, she advised that I will pay R399 per month and the first 30 days are free. At the time I had Rain WiFi which I was paying a little over R600 per month and she convinced me to switch to vodacom as it was a cheaper option. The fibre was installed on the 3rd December 2024 and a couple of days later my vodacom router was delivered. All was well until yesterday when I got my first invoice and the amount due was R868.31 and because I exchanged numbers with Naledi (your representative) I messaged her to find out why am I being billed this much she advised it was a payment for December and January plus the delivery fee my next question was how? Because she said that the first 30 days would be free she gave me a number to contact number to call *** to enquire further. I called the number and I was told that the information I got from Naledi was not correct, my monthly payment is R629 and not R399. I feel ****** because as I mentioned earlier I had wifi which was working perfectly until I was Offered a cheaper deal. I sent a message to the vodacom Facebook page and I was told someone would contact me, no one has contacted me. I have screenshots of my conversation with Naledi as proof, she is now blatantly ignoring me. This girl made a sale by LYING TO ME.
