tM
themba M
1 reviews | Active since Dec 2022
13 Mar 2026, 14:01
Vodacom is a ****
I have no better words to say about Vodacom but Vodacom is a ****, imagine being due to cancel your contract and they explain that you have agreed to this term of an additional 4 months to cancel the contract.
On the 16 of February 2024, I took a contract for an iPhone 11 for 24 month period, come now I have to wait until June 2026 to terminate the contract. No man their due diligence is a *****.
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Vodacom's replyOfficial
13 Mar 2026, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Mar 2026, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
tM
themba M's updateReviewer Update
13 Mar 2026, 14:20To add. Vodacom doesn’t send email statements, when I call them to cancel the contract they provide misinformation & misstatements, also their evidence as to why I had keep paying is not transparent
tM
themba M's update13 Mar 2026, 14:20
Reviewer Update
To add. Vodacom doesn’t send email statements, when I call them to cancel the contract they provide misinformation & misstatements, also their evidence as to why I had keep paying is not transparent